Our Commitment

Desert Ski Dubai complies with UAE Federal Decree Law No. 45/2021 on Personal Data Protection and all applicable regulations. This policy outlines how we collect, process, store, and protect your information.

Data We Collect

Personal Information

Name, email, phone, date of birth for bookings.

Health Information

Medical conditions disclosed for safety.

Payment Information

Processed through PCI DSS compliant gateway. We never store full card numbers.

Usage Data

Website browsing, IP address, device info, cookies.

How We Use Your Data

Processing bookings, providing instruction, communicating about sessions, marketing (with consent), improving services, legal compliance, and safety.

Security Measures

SSL/TLS encryption, encrypted database storage, regular security audits, access controls, secure backups, staff data protection training.

Your Rights

Access, correct, delete your data. Object to processing. Withdraw marketing consent. Request data portability. Contact our DPO at [email protected].

Data Retention

Booking records: 7 years. Marketing consent: until withdrawn. Analytics: 26 months. CCTV: 30 days.

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